Terms and conditions | Privacy policy



Welcome to the Website of SOS Fondue (sosfondue.ca). Your use of our Website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this Website.

Intellectual property notice

This SOS Fondue Website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.

Exclusion of Liability

SOS Fondue does not warrant the accuracy, relevance or reliability of this Website’s contents, nor does it guarantee that the contents will be available without errors or omissions. The information contained in this Website shall in no circumstances be construed as a legal opinion and SOS Fondue is not responsible for any usage thereof.

Protection des renseignements personnels

SOS Fondue respects your right to the protection of personal information in accordance with the privacy laws in Quebec and Canada. SOS Fondue may collect personal information about you.  This personal information is used exclusively by SOS Fondue to contact you, provide you with the services or information you have requested, or to transmit information that might interest you. SOS Fondue will use this information for these purposes only, unless we have obtained your consent. If you do not wish to receive additional information, you can let us know by contacting us.

Privacy statement


When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser’s user agent are collected to help us detect unwanted comments. An anonymized channel created from your email address (also called a “hash”) may be sent to the Gravatar service to verify whether you use it. Confidentiality clauses for the Gravatar service are available at: https://automattic.com/privacy/. Once your comment is validated, your profile picture could be made publicly visible next to your comment


If you are a registered user and you upload images to the website, we recommend that you avoid uploading images containing EXIF data with GPS coordinates. Your website visitors can download and extract location data from these images.

Contact form

When you submit the form, we save the information provided for an undetermined period. This information is stored for customer care purposes, but will never be used for commercial purposes.


If you post a comment on our website, you will be offered the option to save your name, email address and website in cookies. This is for your convenience only, in order to avoid re-entering this information if you post another comment later on. These cookies expire after one year. If you have an account and are connected to this site, a temporary cookie will be created to check whether your browser accepts cookies. It does not contain any personal data and will automatically be deleted once you close your browser. When you log in, we will install a certain number of cookies to save your login information and your screen preferences. The session cookie remains on your computer for two days, while a screen preference cookie remains for one year. If you click “Remember me,” your session cookie will be saved for two weeks. If you log out of your account, the session cookie will be erased. When you edit or publish a post, an additional cookie will be saved in your browser. This cookie does not contain any personal data. It simply indicates the ID of the post you have just edited. It expires after one day.

*Please note that SOS Fondue reserves the right to refuse any order it considers potentially fraudulent. We thank you for your understanding.